User Programmable Features

Extension users can set up their telephones to meet their own unique requirements.
  • The enhanced User Level Programming is available in software versions 3.01 or higher.
  • User Programmable End-User Features allow users to set up their telephones to meet their own unique requirements.
  • User Programmable Maintenance Features let on-site service technicians get important information about the system. The maintenance features are available in software versions 2.01 and higher.
Programming for this Feature
Programming User Programmable Features
User Operation
User Programmable Features
Shortcuts
User Level Programming
User Programmable Features (#)
User Programmable Maintenance Features (##)

User Level Programming

[3.01] User Level Programming using the soft keys has an extensive face lift and functional overhaul in Version 3. The new, more intuitive interface uses all three lines of the telephone display to provide the extension user with better guidance when selecting options and setting preferences.

The Main Menu consists of 10 sub-menus which group similar options into the same sub-menu. When setting up their telephone or using a feature, the user can just scroll through the soft key menus and options rather than remembering feature codes.

Keyset User Level Programming
Menu Description Available in Access Levels
00: Admin 4 and 5
10: Volume Preferences 1-5
20: Display Preferences 1-5
30: Feature Preferences 1-5
40: Ring Preferences 1-5
50: Key Assignments 3-5
60: Call Forwarding 1-5
70: Speed Dial Personal Speed Dial in 1-5. System Speed Dial in 4 and 5 only.
80: Name and Language 1-5
90: Option Preferences 1-5

Shortcuts for Power Users

An extensive system of shortcuts is built into the soft key interface which allows "power users" to quickly jump to the option they want to customize. Each sub-menu has a numeric equivalent (see the chart above) that takes the user directly to the menu or even to an option within a menu. For example, the following shows two ways to get to the Display Language option:

Normal User
  1. Press Menu.
  2. Press Next until you see 50:Key Assignments.
  3. Press Select. You then see 51:Feature Keys.
Power User
  • Press Menu and dial 51.

User Programmable Features (#)

3.01 The following "legacy" user-programmable codes link the extension user directly into the Version 3 User Level Programming.

User Programmable Features allow an extension user to dial mnemonics to customize the way certain features work on their telephone. With User Programmable Features, there is no need to rely on a System Administrator or Communications Manager to set up each phone. These User Programmable Features include:
User Programmable End-User Features
To program a feature, press # and the feature's code. For example, to enable incoming Paging, press # and dial V P Y, then SPEAKER to hang up. By default, Call Forwarding Clear All, System Speed Dial, and Time and Date are only available to attendant.
Feature Mnemonic Numeric Operation Access Level
Call Forwarding Clear All #CC #22 #CC + Y to clear (cancel) forwarding or N to exit without clearing + SPEAKER to hang up. 4 and 5
Headset Mode #HS #47 #HS + Y to enable or N to disable + SPEAKER to exit. 3-5
Hotline #HL #45 #HL + Press flashing Hotline key + Enter extension for new Hotline partner + HOLD + Program another Hotline key or SPEAKER to exit. 3-5
Off Hook Signaling #OHS #647 #OHS + Select mode (1 = Outside line, 2 = Hotline partner, 3 = Intercom) + Select option (see below) + SPEAKER to exit. For outside lines: 1 = Camp-On tone, 2 = Off-hook Ringing, CLEAR = None For Hotline partner: 1 = Camp-On, 2 = Voice Over, CLEAR = None, For Intercom: 1 = Camp-On, 2 = Voice Over, CLEAR = None 3-5
Paging (Incoming) #VP #87 #VP + Y to enable or N to disable + SPEAKER to exit. 3-5
Prime Line Assignment #PLA #752 #PLA + Press one of your flashing programmable keys, INTERCOM, or CLEAR for none + SPEAKER to exit. 3-5
Feature Key Assignments #KP #57 #KP + Press key you want to program + HOLD + INTERCOM + Press Volume Up or Volume Down to select key option + HOLD + (Enter any additional data if required1 + HOLD) + Press Volume Up or Volume Down to select another key to program, or SPEAKER twice to exit. 3-5
Feature Key Ringing #RAC #722 Call Coverage Keys: #RAC + Call Coverage Key repeatedly to select ringing mode + SPEAKER to exit. Call Coverage Keys flash as follows: Lamp only = On red, Immediate ring = On green, Delay ring = Fast flash green. 3-5
#RAL #725 Outside Line Keys: #RAL + Line Key repeatedly to select ringing mode + SPEAKER to exit. Line keys flash as follows: Lamp only = On red, Immediate ring = On green, Delay ring = Fast flash green, Night ring = Slow flash green.
#RAP #727 Group Call Pickup Keys: #RAP + Group Call Pickup Key repeatedly to select ringing mode + SPEAKER to exit. Group Call Pickup Keys flash as follows: Lamp only = On red, Immediate ring = On green, Delay ring = Fast flash green.
Programmable Idle Menu Soft Keys (Super Display) #SM #76 Press the soft key you want to program (or press Volume Up or Volume Down to scroll through the keys) + HOLD + INTERCOM + Volume Up or Volume Down to select key option + HOLD + SPEAKER to exit. 1-5
Ringing Line Preference #RLP #757 #RLP + Y to enable or N to disable + SPEAKER to exit. 2-5
Speed Dial, Personal #SP #77 #SP + Press key (for numbers 701-710) or dial the key (701-720) + HOLD + Dial outside line (e.g., 1), Line group (e.g., 90-98), or ICM for Intercom feature + HOLD + Number to store + HOLD twice + Name + HOLD + Press another key or SPEAKER to exit. 1-5
Speed Dial, System #SP #77 #SP + Dial System Speed Dial number (e.g., 201) + HOLD + Dial outside line (e.g., 1), Line group (e.g., 90-98), or INTERCOM for Intercom feature + HOLD + Number to store + HOLD twice + Name + HOLD + Dial another System Speed Dial number or SPEAKER to exit. 4 and 5
System Program Access #*#* #*#* + Enter programming password 3-5
Time and Date #TD #83 #TD + Enter time in 24-hour clock using hours (2 digits), minutes (2 digits) and seconds (2 digits) + HOLD + Enter date using month (2 digits), day (2 digits) and year (4 digits) + HOLD + SPEAKER to exit. 4 and 5
Intercom Voice Announce (for incoming Intercom calls) #VA #82 #VA + V for voice announce or R for ring + SPEAKER to exit. 3-5

User Programmable Maintenance Features (##)

User Programmable Maintenance Features allow the on-site service technician to quickly obtain important data about the system without having to connect the System Administrator or use telephone programming. The service technician can dial mnemonics (normally from extension 300) to get the following information:
User Programmable Maintenance Features
To use a feature, press ## and the Maintenance Feature code. For example, to check the Built-In Modem extension number, press ## and dial M D, then SPEAKER to hang up. By default, the Maintenance Features are only available to the attendant.
Feature Mnemonic Numeric Operation Access Level
System IP Address ##IP ##47 ##IP to display the system IP address + SPEAKER to hang up. 4 and 5
Modem Extension Number ##MD ##63 ##MD to display the Built-In Modem extension number + SPEAKER to hang up. 4 and 5
System Type and Version Number ##V# ##8# ##V# to display the system type (DSX-80/160 or DSX-40) and the software revision number + SPEAKER to hang up. 4 and 5
Slot Information and Firmware Version Number ##V1 through ##V8 ##81 through ##88 ##V1 through ##V8 to display the PCB type plugged into each slot and its PCB firmware revision + SPEAKER to hang up. 4 and 5

Conditions and Defaults

Conditions


  • None.

Default Setting


  • Extension 301 has access level 5. (This means that by default only extension 301 can dial #TD to change the system time and date and use the User Programmable Maintenance Features.)
  • All other extensions have access level 3.

Release Notes (System)

Both User Programmable Feature Methods Supported

[3.00.32] The old (#) and new (Menu) User Programmable Feature methods are supported. In prior releases, using the old # method could cause system resets.

Reference: A090511003

BLF Key Option Added

[3.00.35] The BLF Key (DSS Assignments) option is added to the Menu + Key Assignment sub-menu. This allows the keyset user to set their DSS Key assignments. Note that the DSS feature is disabled by default, however.

Reference: None

Entering 00 in #KP Causes Reset

[3.00.30] The following steps would cause a system reset in software version 3.00.29:
  1. At any keyset, dial #KP.
  2. Press a Feature Key + HOLD.
  3. Press HOLD again + INTERCOM + Dial 00.

This is corrected in software version 3.00.30.

Reference: A090511003

Menu + 90 Option Preferences Display Incorrect

[3.09] This software corrects a problem in prior Version 3 releases in which Menu + 90 at a keyset would display Volume Preferences instead of Option Preferences.

Reference: A090923009

Top Menu Level Scrolling Doesn't Wrap At Keyset

[3.09] A problem is corrected in this software level that prevented the top level menus at a keyset from wrapping around after the user pushed Menu + Select + Back. In this mode, pressing VOLUME up would not scroll from 90 to 10 and pressing VOLUME down would not scroll from 10 to 90. This is now corrected.

Reference: A090923010

Other Related Features


  • See Description above.