|Call Forwarding ensures that the user’s calls are covered when they are away from their work area.|
You can set up Call Forwarding to reroute all calls or just outside calls. If an extension with forwarding set for outside calls only receives a screened Transfer, the initial voice-announcement broadcasts at the extension. When the caller hangs up to complete the transfer, the outside call forwards as programmed.
If an Intercom call rings an extension with a valid mailbox, and the call is not picked up, it automatically routes to the extension's mailbox. How long the call rings before forwarding is set by the 1601-03: Call Forward No Answer Timer [System: Timers: Features: Incoming (1601): CFWD No Answer] time. There is no other programming required.
If the ringing extension does not have a mailbox, the call rings until the caller hangs up or the call is intercepted by another feature.
Extension user’s can chain Call Forwards. For example, extension 301 can forward all calls immediately to 304, which in turn can forward all calls immediately to extension 302. Any co-worker calling 301 or 304 goes to 302 instead. If extension 302 is Call Forwarded to voice mail, callers to 301 or 304 go directly to 302’s mailbox.
Call Forwarding cancel allows a keyset user to dial a code to simultaneously cancel all Call Forwarding system-wide. The extension must have access level 4 or 5 set up in 2102-04: User Programming Access Level [Stations: Config: Setup: Access (2102): Program Level]
|Call Forwarding Key BLF|
|This ﬂash rate:||Means:|
|Off||Call Forwarding is disabled.|
|Slow ﬂash||Call Forwarding is enabled at the extension.|
While the extension is idle , pressing the key puts the extension in the Call Forwarding programming mode - the same as pressing a Call Forward key.
[3.01] A correction is made to ensure that the number of rings before forwarding is the same for Busy No Answer and Ring No Answer Call Forwarding All Call and Line Only types. In prior version 3 releases, the number of rings before forwarding differed.
[3.05] This release integrates the Call Forwarding key with Menu + Call Forward (Menu + 61) setup options.
[3.05] This software version introduces Fixed Call Forwarding to Voice Mail. If an Intercom call rings an extension with a valid mailbox, and the call is not picked up, it automatically routes to the extension's mailbox. No other programming is required.
[3.01] This software version corrects the following: while an idle IP keyset is Ring No Answer Call Forwarded, every 5 minutes the backlighting would come on, light for 6 seconds, and then extinguish.