When a user is out of the office, they can send their calls to their home office or cell phone. |
Off Premises Call Forwarding allows a keyset user to forward their calls to an off-site location (such as a cell phone or remote office) if allowed by their Class of Service. Keyset users can stay in touch by having Off Premises Call Forwarding automatically forward their calls while they are away from the office. To set up Off Premises Call Forwarding, the user selects the line, Line Group, or Prime Line over which the call should route, as well as the number the system should dial. The number dialed can be from an extension’s Personal Speed Dial number containing an outside number, or the user can enter an outside number directly. When a call rings the forwarded extension, the system selects the specified route and then outdials the stored number.
You can set up Off Premises Call Forwarding to reroute all calls or just outside calls. If an extension with forwarding set for outside calls only receives a screened Transfer, the initial voice-announcement broadcasts at the extension. When the caller hangs up to complete the transfer, the outside call forwards as programmed.
Call Routes to Emergency Service Number After Hours
[3.00.35] When programming Off Premise Call Forwarding from Menu + 60 in versions prior to 3.00.35, the Cancel soft key did not work. This is corrected.
Reference: A090424015
This issue is corrected in version 3.00.32.
Reference: A090424013
[3.00.32] If there are no Speed Dial numbers programmed, and the user tries to program Off Premise Speed Dial, no entry (bin) will be displayed and the user cannot activate the feature. In software versions prior to 3.00.32, 256 would display and an entry could be selected (even though none were programmed).
This issue is corrected in version 3.00.32.
Reference: A090424012
[3.05] This software corrects a problem in prior version 3 releases which forced the user to initially set up Off Premise Call Forwarding twice before the entry would be saved in the system.
Reference: None
[3.05] This software version corrects numerous inconsistencies in the soft key labels used to set up Off Premises Call Forwarding in Menu + Call Forward (Menu + 62).
Reference: None