Dial Action Table Actions and Routing Options

Additional Feature Information
Dial Action Table
Programming for this Feature
Programming Dial Action Tables
Dial Action Table Default Settings

Dial Action Table Actions

The following table summarizes the Dial Action Table dial (key) actions and their associated features.

Dial Action Table Key Action Summary
Action Description Feature Reference
STRF Screened Transfer (1)
  • Allows an Automated Attendant caller to place a Screened Transfer to an extension. IntraMail calls (screens) the destination to see if the call can go through.
Screened Transfer
UTRF Unscreened Transfer (2)
  • Allows an Automated Attendant caller to place an Unscreened Transfer to an extension. IntraMail transfers the call the destination and then hangs up.
Unscreened Transfer
REC1 Quick Message with Greeting (3)
  • Allows an Automated Attendant caller to leave a Quick Message at an extension. The caller will hear the extension’s personal greeting.
Quick Message
REC2 Quick Message without Greeting (4)
  • Allows an Automated Attendant caller to leave a Quick Message at an extension. The caller will not hear the extension’s personal greeting.
Quick Message
LOGON Log Onto Voice Mail (5)
  • Allows an Automated Attendant caller to log onto a mailbox, either directly or one of their choosing.
Log Onto Voice Mail
Hang Up Hang Up (6)
  • IntraMail says “Goodbye” and hangs up.
Hang Up
GOTO Go to a Mailbox, (7)
  • Allows an Automated Attendant caller to route to another mailbox.
Go to a Mailbox
UND Undefined Routing (0)
  • This action provides no routing.
Undefined Routing

Dial Action Table Routing Options

Dial Action Table Routing Options Table
Description System Administrator Option Telephone Programming Option
Extension Number Using 0-9, # and *
No Routing N Feature Key 1
Ignore Caller-Dialed Digit I Feature Key 2
Caller Dialed Digit X Feature Key 3
Pause P Feature Key 4