Use the N option when you want no Automated Attendant routing to automatically occur. This can be used with the LOGON action when you want to prompt the caller to enter a mailbox number. To do this for the # key (for example), for the # key enter LOGON for the Action and N for the corresponding Routing. When the caller dials #, they hear, “Please enter the mailbox number. Or, to exit, press the pound key.”