Programming Dial Action Tables

Additional Feature Information
Dial Action Table
Programming for this Feature
Dial Action Table Default Settings
Dial Action Table Actions and Routing Options

Setting Up Dial Action Tables

1. Basic Dial Action Table Setup

  1. 4222-01: Dial Action Table [Voice Mail: Routing Mailboxes: Routing Mailbox: Routing Options (4222): Dial Action Table]
    Use this option to assign a Dial Action Table to a Call Routing Mailbox.
    Option Description
    1-16 Dial Action Tables 1-16. [Default] = 1 for all Call Routing Mailboxes.
  2. 4222-02: Time Limit [Voice Mail: Routing Mailboxes: Routing Mailbox: Routing Options (4222): Dialing Timeout]
    Use this timer to set how long Automated Attendant callers have to dial commands.
    • When the associated Dial Action Table has a Timeout action programmed, the caller routes to that destination.
    • When the associated Dial Action Table does not have a Timeout action programmed, the Instruction Menu repeats 3 times and then IntraMail hangs up.
    Option Description
    0 The Automated Attendant to immediately route callers to the Timeout destination.
    1-99 Seconds. [Default] = 5 seconds.

2. Entering Dial Action Table actions and routing data.

  1. 4231-xx: Digit 01-13 Action [Voice Mail: Dial Actions: Dial Action Table: Dial Assignment (4231): Action]
    Use this option to assign the Dial Action Table actions.
  2. 4231-xx: Digit 01-13 Routing Data [Voice Mail: Dial Actions: Dial Action Table: Dial Assignment (4231): Routing]
    Use this option to assign the Dial Action Table routing data.