Private Line

You can have a line reserved exclusively for your own use.
Programming for this Feature
Programming Private Lines


A Private Line is a line reserved for a keyset for placing and answering calls. A user with a Private Line knows when important calls are for them. Additionally, the user has their own line for placing calls that is not available to others in the system.

There are three types of Private Lines:
  • Incoming Only
    • The keyset has a Private Line only for incoming calls. The user cannot place a call on the Private Line. A customer service representative may want an incoming only Private Line to be sure customers can always get through.
  • Outgoing Only
    • The keyset has a Private Line only for outgoing calls. The Private Line does not ring for incoming calls. A service dispatcher may want an outgoing only Private Line so they can always get in touch with field technicians.
  • Both Ways
    • The keyset has a Private Line for both incoming and outgoing calls. An executive may want a both ways Private Line that is available only to them for placing and answering calls.

You can optionally set up shared Private Lines between a group of co-workers that work closely together.

Conditions and Defaults


  • None.

Default Setting

  • No Private Lines programmed.

Other Related Features


The following feature does not apply to Private Lines.
  • Call Forwarding
    • If you want to be able to forward a private line, consider setting up a Direct Inward Line.

IntraMail Features

  • None.