Toll Restriction

Toll Restriction limits the numbers an extension user may dial. By allowing extensions to place only certain types of calls, the system administrator can control long distance costs. The system applies Toll Restriction according to an extension’s Toll Restriction Level. For each of the 7 Toll Restriction Levels, the administrator can enable or disable the following options.

Active Key Pad (Continuous Dialing)

Active Key Pad continuously enables the telephone key pad. This is important if co-workers typically use dial-up services (such as automated banking) or frequently dial into voice mail systems. With Active Key Pad disabled, the system disables the telephone key pad 6 seconds after the user has dialed their last digit. Toll Restriction controls Active Key Pad for both incoming and outgoing calls.

N11 Dialing

N11 Dialing enables or disables an extension’s ability to use N11 services such as directory assistance (411) and repair (611). Consider enabling this option if the connected telco charges by the call (i.e., meters) these services. Note that the system never restricts a user from dialing 911 or 1 + 911.

0 + Dialing

0 + Dialing enables or disables an extension’s ability to manually dial 0 + (operator assisted) calls. These calls typically include collect calls and credit card calls. Be sure to disable this option if you don’t want co-workers making these types of calls. The setting of 0 + Dialing does not affect the operation of international dialing (see the option immediately following).

International (011) Dialing

Use the International Dialing option to restrict extension access to high-cost international (011) dialing. You can, for example, enable international dialing for high priority users and executives while disabling international dialing for all other co-workers.

Equal Access (1010 + XXX) Dialing

Equal Access allows users to select long distance carriers other than your primary carrier. Your primary carrier is the long distance provider you access when you seize a line and dial 1. To reach another provider, dial 1010 and that provider’s three-digit code (e.g., 1010220). The system does not restrict the numbers dialed after the Equal Access code, but can prevent users from dialing specific Equal Access codes.

1 + Dialing

This type of Toll Restriction can restrict: - 1 + 3-digit (1 + NPA and 1 + NXX) dialing. - 1 + 6-digit (1 + NPA + NXX) dialing.

Dialing without a Leading 1

This type of Toll Restriction can restrict: - 3-digit (NPA and NXX) dialing. - 6-digit (NPA + NXX) dialing.