Direct Line Access

Priority users can access lines directly. Direct Line Access also lets maintenance personnel access and test individual lines.
Programming for this Feature
Programming Direct Line Access
User Operation
Direct Line Access


Direct Line Access lets an extension user access (seize) an individual line. After seizing the line, the user can dial any outside telephone number without restriction. An extension’s Class of Service allows or denies Direct Line Access. Direct Line Access is normally only provided for attendants, priority users and maintenance personnel.

Conditions and Defaults


  • None.

Default Setting

  • Enabled for Class of Service 1 (the attendant).
  • Disabled for Classes of Service 2-15.

Other Related Features


IntraMail Features

  • None.