Email Integration

Receive an email notification when a new message is left in your mailbox.
  • Email Integration requires one of the following:
    • IntraMail Pro 4 Port x 16 Hour (P/N 1091051).
    • IntraMail Pro 8 Port x 32 Hour (P/N 1091053).
  • Caller ID Name display from an outside caller is available in software versions 3.01 or higher.
Additional Feature Information
Collecting Email Integration Data
The Message Sender (From) Field
Email from Intercom Caller with Programmed Name
Email from Intercom Caller without Programmed Name
Email from Outside Caller with Caller ID
Email from Outside Caller without Caller ID
SMS Text Message Delivery to a Cell Phone
Programming for this Feature
Programming System SMTP Options
Programming POP3 Authentication
Programming the Subscriber Mailbox Email Options
Programming the Department Group Subscriber Mailbox Email Options
Some Common SMTP Settings
Common SMS Portals


Email Integration automatically sends an email notification when a Subscriber Mailbox receives a new message. The email can optionally include the recorded message as a wav file attachment. To hear the message, the email recipient double-clicks the wav attachment to have the message play in their wav player (such as Windows Media Player).

Email Integration uses SMTP (Simple Mail Transfer Protocol) to deliver messages to the recipient’s email account. If the message recipient has a mobile telephone service provider with an SMS (Short Message Service) portal, they can optionally choose to have text messages delivered right to their cell phone. In either case, Email Integration does not provide synchronization - the email account and the voice mailbox operate independently. For example, deleting the voice mail message does not automatically delete the email and visa-versa.

If Email Integration tries to deliver an email and it doesn’t go through because of a connection problem (i.e., no connection or a dropped connection), it will retry every 15 minutes for 24 hours. If the email still can’t go through, Email Integration cancels the delivery. Email deliveries that fail because authentication fails or the encryption mode is incorrect are immediately cancelled.

POP3 Login

Email Notification supports POP3 Login. The logic of this method is that it allows a user to send e-mail from any location, as long as they can demonstrably also fetch their mail from the same place. Check with your email provider to see if this type of login is required

Conditions and Defaults


  • None.

Default Setting

  • Email Integration disabled.

Other Related Features


  • None.

IntraMail Features

  • DHCP Support
    • The site DHCP server can automatically provide the DSX with an IP address and other important net- work settings.