Email from Outside Caller without Caller ID

Additional Feature Information
Email Integration
Collecting Email Integration Data
The Message Sender (From) Field
Email from Intercom Caller with Programmed Name
Email from Intercom Caller without Programmed Name
Email from Outside Caller with Caller ID
SMS Text Message Delivery to a Cell Phone

Message Left by Outside Caller without Caller ID

When a voice message is left by an outside caller and Caller ID was not provided, Email Integration substitutes “Outside Caller” for the number. Outlook 2007 shows the following:

Inbox
  • From - Shows that the message is from an outside caller.
  • Subject - The text “Voice Message from” followed by “Outside Caller”, followed by the message duration.
  • Received - The date and time the message was received.
  • Size - The message size, which includes the size of the wav file attachment.
Message Body
  • From - Shows that the message is from an outside caller, followed by the programmed Reply To information.
  • Sent - The date and time the message was sent from the installation site’s SMTP email server.
  • Subject - The same subject information shown in the inbox.
  • Message - The wav file attachment name and the attachment size. In the example below,
    • Outside Caller (since there is no Caller ID number).
    • 07-17-07 is the date the message was left.
    • 10h55 is the time the attachment was created (e.g., 10:55 AM).
  • Body text - Includes the date and time the voice message was received and the message length.