SMS Text Message Delivery to a Cell Phone

Additional Feature Information
Email Integration
Collecting Email Integration Data
The Message Sender (From) Field
Email from Intercom Caller with Programmed Name
Email from Intercom Caller without Programmed Name
Email from Outside Caller with Caller ID
Email from Outside Caller without Caller ID

Email Integration and SMS Text Message Delivery

The table below shows the basic format of a DSX email notification delivered to a cell phone as an SMS Text Message. The information is much the same as that delivered to an email account. There may be more than one text message for each notification, depending on the number of characters the provider allows in each text message (typically 120-160 characters). SMS will not send the wav file attachment, even if enabled in DSX system programming.

Important
An extension set up for notification via SMS Text Messaging should have the Message as Attachment option disabled in system programming. Attempting to deliver a wav file attachment to an SMS messaging service may have undesirable results.

SMS Text Message Notification

The following table a typical SMS Text Message when the DSX is set up to provide email notification only (no wav file of the actual message). In this case, the provider divided the message into two parts: one for the message header and one for the message body. This is only an example - your provider may handle similar content differently.

Typical SMS Text Notification (No Wav File)
Description Text
Text Message for Message Header
Text Message Inbox:
INTRAMAIL [2 OF 2] 
                                        
Text Message Body:1
MESSAGE FROM: DSX INTRAMAIL [2 OF 2] 
SENT: 3:51PM 9/17 
                                        
Text Message for Message Body
Text Message Inbox:
SBJ:VOICE MESSAGE
Text Message Body:1
MESSAGE FROM: XXXX 
SUBJ: VOICE MESSAGE FROM XXXX- (0M6S) 
VOICE MESSAGE ARRIVED ON MONDAY, SEPT 17@3:51 PM 
DURATION: 0M 6S 
------------ 
NEC [1 OF 2] 
SENT: 3:51PM 09/17 
                                            
                                        
1 Your cell phone display will automatically break the text lines to best fit the screen.