Email from Intercom Caller with Programmed Name

Additional Feature Information
Email Integration
Collecting Email Integration Data
The Message Sender (From) Field
Email from Intercom Caller without Programmed Name
Email from Outside Caller with Caller ID
Email from Outside Caller without Caller ID
SMS Text Message Delivery to a Cell Phone

Message Left from Extension with Programmed Name

When a voice message is left from an extension with a programmed name, Outlook 2007 shows the following:

  • From - The programmed name for the extension that left the message.
  • Subject - The text “Voice Message from” followed by the extension name, followed by the message duration.
  • Received - The date and time the message was received.
  • Size - The message size, which includes the size of the wav file attachment.
Message Body
  • From - The name programmed for the extension that left the message, followed by the programmed Reply To information.
  • Sent - The date and time the message was sent from the installation site’s SMTP email server.
  • Subject - The same subject information shown in the inbox.
  • Message - The wav file attachment name and the attachment size. In the example below,
    • UBSD Sales Support is the name of the extension that left the message.
    • 07-16-07 is the date the message was left.
    • 16h16 is the time the attachment was created (e.g., 4:16 PM).
  • Body text - Includes the date and time the voice message was received and the message length.