| IntraMail provides Voice Prompts that tell the extension user the status or progress of their call. |
IntraMail provides the telephone system with Voice Prompting Messages which tell the extension user the status or progress of their call. For example, if an extension user calls a co-worker while their extension is in DND, they hear, “Please do not disturb.” Voice Prompting Messages guide the user while using certain features. The following table lists the available Voice Prompting Messages.
| Voice Prompting Messages | ||
| Voice Prompt | Feature | Description |
| The number you have dialed is not in service. | Intercom | The extension you called is part of the extension data base but is not installed. |
| Vacant number. | The extension you called is not part of the extension data base. | |
| This is extension ___. | You press N (6) to hear your extension number. | |
| The time is ____. The date is ____. | Time and Date | You press T (8) on your idle keyset to hear the Time and Date. |
| All lines are busy. For callback, press 2 or the callback key. | Line Groups | You dial a Line Group access code (9 or 90- 98) and no lines are available in that group. |
| Extension ___ is busy. For callback, press 2 or the callback key. | Intercom | You place an Intercom call to a busy extension |
| Your call cannot go through. Please call the operator. | Toll Restriction | You place a call that is blocked by your extension’s Toll Restriction |
| Please do not disturb. | Do Not Disturb | You call an extension in Do Not Disturb. |
| Please hold on. Your call is being rerouted. | Call Forwarding Off Premises | Call Forwarding Off Premise is rerouting your call to the programmed destination. |
If your DSX-80/160 has an UltraMail Voice Mail with Automated Attendant installed, you can install an IntraMail to provide the Voice Prompting Messages. The UltraMail will provide the voice mail services, not the IntraMail.