Bilingual Voice Prompts provides IntraMail voice prompts in one of two active languages (primary and
secondary). These language choices are available to Routing Mailboxes, outside lines, Station
Mailboxes, and Group Mailboxes as follows:
- The language an Automated Attendant caller hears is set by the answering Routing
- For outside lines not answered by the Automated Attendant, the language the caller
hears if routed to voice mail is set by the line. An outgoing outside call also
hears the line’s language setting if it is then transferred to a co-worker’s
- When you log onto your own mailbox and use its features, you always hear your
mailbox language. If you call a co-worker and leave a message, you will hear the
system’s Primary Language.
Group Mailbox and UCD Group Mailbox
- Similar to a Station Mailbox, when you log into a Group or UCD Group Mailbox and use
its features, you always hear the language programmed for that mailbox. If a
co-worker leaves a message in the Group Mailbox, they hear the system’s Primary
There are up to six languages stored in the IntraMail CompactFlash card, any two of which you can
make active. By default, English mnemonic and English numeric are active and the other four
languages (if any) are inactive. You activate an inactive language through system programming.
Automated Attendant callers can optionally dial a digit to select the language of their choice.