Make Call

A Subscriber Mailbox user can dial MC to return a call without knowing their caller’s number.
Programming for this Feature
Programming Caller ID
Programming Caller ID Logging System Options
Programming Make Call


Make Call lets a Subscriber Mailbox user listen to a voice message and dial MC to return the call without knowing their caller’s phone number. Make Call automates returning messages since you don’t have to dial the message sender’s telephone number. Make Call is always available for messages received from co-workers. Make call is available for messages received from outside callers if the system has Caller ID enabled (and provided by the connected telco).

While listening to a message, first 2 lines of the display show the callers number (or extension) in addition to the date and time the message was left.

Conditions and Defaults


  • None.

Default Setting

  • Available if Caller ID is enabled and provided by the telco

Other Related Features


  • None.

IntraMail Features

  • Caller ID and Voice Mail
    • Make Call for outside calls is available only if the telco provides Caller ID to the telephone system and the telephone system passes the Caller ID data to the IntraMail voice mail ports.
  • Message Reply
    • Message Reply can not automatically reply to a message left by an outside caller. Use Make Call instead.