Message Reply

An extension user can reply to a message in their mailbox by dialing a simple code, without knowing the caller’s extension number.


A Subscriber Mailbox user can reply to a message from a co-worker by dialing RE, without knowing the caller’s extension or mailbox number. Message Reply saves the subscriber valuable time since they don’t need to know the sender’s extension number or send a separate message to respond. The subscriber can just listen to the co-worker’s message, dial a code, and record their answer. The message sender receives the reply as a new message.

Conditions and Defaults


  • None.

Default Setting

  • Enabled.

Other Related Features


  • None.

IntraMail Features

  • Make Call
    • Message Reply does not apply to outside calls. If the telephone system provides Caller ID information to IntraMail, a subscriber may be able to use Make Call (MC) to call the person back.