Programming Caller ID

Additional Feature Information
Caller ID
Direct Inward Dialing
T1 Lines
Primary Rate Interface (PRI)
Caller ID and Voice Mail
Make Call
Programming for this Feature
Basic DID Programming
Programming T1 Lines
Programming Outside Line Type, Access, and Ringing
Programming Caller ID Logging System Options

Setting Up Caller ID

1. Set up outside lines to provide Caller ID.

  1. Make sure the connected telco is providing Caller ID.
  2. 3121-01: Caller ID Type [Lines: Config: Setup: Caller ID Setup (3121): Caller ID Type]
    For each line, set the Caller ID type for compatibility with the connected telco.
    Option Description
    0 [Default] None.
    1 DSP DSP (labeled Yes in DSX-40).
    2 ATRU PCB daughter board (not in DSX-40).
    3 T1/PRIT1/PRI (Not in DSX-40).
    4 DSP with Call Waiting Caller ID. (labeled Yes with CW in DSX-40)
  3. 3121-02: ANI/DNIS Format [Lines: Config: Setup: Caller ID Setup (3121): ANI/DNIS Format]
    If you selected T1/PRI as the Caller ID type, set the ANI/DNIS format for compatibility with the data provided by the connected telco.
    Option Description
    0 [Default] None.
    1 ANI.
    2 *ANI*.
    3 *DNIS*.
    4 *ANI*DNIS*.
  4. 3121-04: Number of ANI Digits [Lines: Config: Setup: Caller ID Setup (3121): # of ANI Digits]
    If you selected 1 as the ANI/DNIS format, use this option to set the number of digits in the ANI number.
    This is required for option 1 since delimiters do not mark the beginning and end of the data string. The system must know how many digits of incoming ANI Caller ID data to interpret.
    Option Description
    1-16 ANI digit. [Default] = 10.
  5. 3121-03: ANI/DNIS Delimeter [Lines: Config: Setup: Caller ID Setup (3121): ANI/DMIS Delimiter]
    If you selected 2-4 as the ANI/DNIS format, use this option to set the type of data delimiter provided by the telco.
    The delimiter designates the beginning and end of the ANI/DNIS data string.
    Option Description
    0-9, #, * Single digit delimiter. [Default] = *.
  6. 3131-01: Pass Caller ID to Voice Mail N/A
    Use this option to send Caller ID to the connected voice mail.
    This option should always be enabled.
    Option Description
    No (0) Call ID data sent to voice mail.
    Yes (1) Call ID data not sent to voice mail.

2. Set up the extension Caller ID options.

  1. 1404-01: Caller ID Display [System: Class of Service: Caller ID: Caller ID (1404): Caller ID Display]
    Enable this Class of Service option to have the extension display Caller ID data (if provided).
    Caller ID is only provided if the extensions rings for the line. See Central Office Calls, Answering for more.
    Option Description
    No (0) Disabled.
    Yes (1) [Default] Enabled.
  2. 1404-02: Second Call Caller ID [System: Class of Service: Caller ID: Caller ID (1404): 2nd Call Caller ID]
    Enable this Class of Service option to have the extension display 2nd Call Caller ID (Extension Level Call Waiting Caller ID).
    This option works only if the extension receives Off-Hook Signaling for the incoming call. See 2116-03: Off Hook Signaling for Incoming Outside Calls Stations: Config: Options: Off Hook Signal (2116): OHS Lines] for more.
    Option Description
    No (0) Disabled.
    Yes (1) [Default] Enabled.
  3. 1404-03: Third Party Caller ID [System: Class of Service: Caller ID: Caller ID (1404): 3rd Party Caller ID]
    Enable this Class of Service option to allow the extension to use 3rd Party Caller ID Check.
    Option Description
    No (0) [Default] Disabled.
    Yes (1) Enabled.
  4. 1404-04: Caller ID Display Separator [System: Class of Service: Caller ID: Caller ID (1404): Caller ID Display Seperator]
    Enable this Class of Service option to have the extension show the display separator in the Caller ID number.
    The display separator improves the readability of the Caller ID number.
    Option Description
    No (0) Disabled.
    Yes (1) [Default] Enabled.
  5. 1404-06: Caller ID Alert Lamp [System: Class of Service: Caller ID: Caller ID (1404): Caller ID Alert Lamp]
    Enable this Class of Service option to have the extension's Ring/Message lamp flash when there are new Caller ID calls that have not been reviewed.
    See Caller ID Logging for more.
    Option Description
    No (0) Disabled.
    Yes (1) [Default] Enabled.
  6. 2102-01: Class of Service [Stations: Config: Setup: Access (2102): Class of Service]
    Assign Class of Service to extensions.
    Option Description


    1-15
                                            


    Class of Service level 1-15.
    [Default] for extension 300 = 1.
    [Default] for all other extensions = 2.