Programming External Transfer

Additional Feature Information
External Transfer

Setting Up External Transfer

1. Set up a Dial Action Table for External Transfer.

  1. 4221-01: Routing Mailbox Type [Voice Mail: Routing Mailboxes: Routing Mailbox: Setup (4221): Mailbox Type]
    Use this option to assign a Dial Action Table to the Call Routing Mailbox that should have the External Transfer command.
    Option Description
    1-16 Dial Action Tables 1-16. [Default] = 1 for all Call Routing Mailboxes.
  2. 4231-xx: Digit 01-13 Action [Voice Mail: Dial Actions: Dial Action Table: Dial Assignment (4231): Action]
    Use this option to assign the action and data you need for External Transfer.
    • Assign the action as a UTRF (2).
    • The corresponding Routing option should be # followed by the System Speed Dial number, followed by a pause. (The pause gives the system time to dial the stored number.)
    • To enter a pause for the Routing option, press Feature Key 4.
    • For example, to have External Transfer dial System Speed Dial number 201, enter #201P.

2. Program the System Speed Dial number for External Transfer.

  1. 1702-[001-999]: Select System Speed Dial number to Program [N/A]
    (Option 1) Use this option to set up the External Transfer Speed Dial number from system programming.
    • The stored number should be just the outside telephone number you want External Transfer to dial.
  2. (Option 2) Use the #SP User-Programmable Feature to set up the External Transfer System Speed Dial number.
    When setting up the bin:
    • The stored number should be just the outside telephone number you want External Transfer to dial.
  3. 3103-04: Tandem Calls [Lines: Config: Setup: Settings (3103): Tandem Calls]
    Use this option to enable Tandem Calls for the incoming line.
    Option Description
    No (0) [Default] Disabled.
    Yes (1) Enabled.