GOTO Action - Go to Mailbox (7)

Use this option to provide Automated Attendant callers with the ability to route to Routing Mailboxes. For example, a caller can dial a digit for Sales, and then go to the Call Routing or Announcement Mailbox that provides the dialing options and instructions for Sales.

Go back to 4231-xx: Digit 01-13 Action [Voice Mail: Dial Actions: Dial Action Table: Dial Assignment (4231): Action].

Routing

To have Automated Attendant callers dial a single digit to go to a Routing Mailbox, enter the mailbox number in the corresponding Routing option.
  • For example, to have key 1 go to Call Routing Mailbox 1, for key 1 enter GOTO for the Action and 1 for the corresponding Routing.
To have IntraMail require Automated Attendant callers to enter a Routing Mailbox to go to, enter XXX in the corresponding Routing option. The key you choose must represent the first digit in the mailbox numbers.
  • For example, to allow callers to go to mailboxes 1-16, for key 0 enter GOTO for the Action and XXX for the corresponding Routing.
To log into any valid Routing Mailbox, enter IXXX in the corresponding Routing option.
  • For example, to allow callers to dial 1 plus any Routing Mailbox number to go to, for key 1 enter GOTO for the Action and IXXX for the corresponding Routing.

Features Related to this Program

Telephone Features
IntraMail Features

Options for Action


Options for Routing


Default Setting