Voice Mail Overflow

Ensures that IntraMail will pick up calls that don’t go through.
Additional Feature Information
Direct Inward Line
Group Mailbox
Key Ring

Description

The telephone system can automatically reroute unanswered outside calls to the IntraMail Automated Attendant. Voice Mail Overflow ensures that IntraMail will pick up calls that don’t go through. This allows callers to leave a message rather than having to call back later. Voice Mail can be the overflow destination for the following types of unanswered calls:
  • Key Ring Overflow
    • A line ringing an extension’s line keys can overflow to the IntraMail Automated Attendant.
    • See Key Ring for more.
  • UCD Group Overflow
    • A line that rings UCD Hunting group can overflow to the group’s mailbox.
    • See Group Mailbox for more.
  • Ring Group Overflow
    • A line transferred by an extension or the Automated Attendant (UTRF or STRF) to a Ring Group can overflow to the group’s mailbox.
    • See Group Mailbox for more.
  • Direct Inward Line (DIL) Overflow
    • A line that directly rings an extension or can overflow to that extension’s mailbox if not answered.
    • See Direct Inward Line for more.
  • Ring Group Direct Inward Line (DIL) Overflow
    • A Direct Inward Line (DIL) to the Ring Group master number can overflow to the group’s mailbox.
    • See Group Mailbox for more.

Conditions and Defaults

Conditions


  • None.

Default Setting


  • Disabled.

Other Related Features

Features


  • None.

IntraMail Features