Programming Centrex Transfer

Additional Feature Information
Centrex Transfer

Setting Up Centrex Transfer

1. Set up a Dial Action Table for Centrex Transfer.

  1. 4221-01: Routing Mailbox Type [Voice Mail: Routing Mailboxes: Routing Mailbox: Setup (4221): Mailbox Type]
    Use this option to assign a Dial Action Table to the Call Routing Mailbox that should have the Centrex Transfer command.
    Option Description
    1-16 Dial Action Tables 1-16. [Default] = 1 for all Call Routing Mailboxes.
  2. 4231-xx: Digit 01-13 Action [Voice Mail: Dial Actions: Dial Action Table: Dial Assignment (4231): Action]
    Use this option to assign the action and data you need for Centrex Transfer.
    • Assign the action as a UTRF (2).
    • The corresponding Routing option should be # followed by the System Speed Dial number, followed by a pause. (The pause gives the system time to dial the stored number.)
    • To enter a pause for the Routing option, press Feature Key 4.
    • For example, to have Centrex Transfer dial System Speed Dial number 201, enter #201P.

2. Program the System Speed Dial number for Centrex Transfer.

  1. 1702-[001-999]: Select System Speed Dial number to Program [N/A]
    (Option 1) Use this option to set up the Centrex Transfer Speed Dial number from system programming.
    • The stored number should flash the Centrex line and dial the number required to initiate the transfer.
    • The stored number should be in the format FXXX (Flash + Number), and contain the complete dial string required to process a Centrex Transfer.
    • Press Feature Key 1 to enter a Flash.
    • Number is the number you want the system to dial into the Centrex to initiate the transfer.
    • Use number type 2 (line) or 3 (line group), not 1 (Intercom) or 4 (extend).
  2. (Option 2) Use the #SP User-Programmable Feature to set up the Centrex Transfer System Speed Dial number.
    When setting up the bin:
    • The stored number should be in the format FXXX (Flash + Number), and contain the complete dial string required to process a Centrex Transfer.
    • Press FLASH to enter a Flash.
    • Number is the number you want the system to dial into the Centrex to initiate the transfer.
    • The Line/Group/Intercom entry should be line (1-64) or Line Group (90-98), not Intercom.

3. Check some additional Centrex Transfer requirements.

  1. 1612-04: PBX/Centrex Flash Timer [System: Timers: CO Interface Card: Outgoing (1612): Loop Flash Time]
    Use this option to set the Flash timer for compatibility with the connected Centrex lines.
    Option Description
    16-4080 mS. [Default] = 800 mS.
  2. 1602-04: Dial Pause Timer [System: Timers: Features: Outgoing (1602): Dial Pause]
    Use this option to set the Pause timer for compatibility with the Centrex Transfer feature.
    Option Description
    0 Disabled.
    1-9999 Seconds. [Default] = 1 second.
  3. 3103-04: Tandem Calls [Lines: Config: Setup: Settings (3103): Tandem Calls]
    Use this option to enable Tandem Calls for the Centrex line.
    Option Description
    No (0) [Default] Disabled.
    Yes (1) Enabled.