|Determines how the Automated Attendant answers outside calls on each line, according to the time of the day and day of the week that the call is ringing.|
The following block diagram shows the default IntraMail Automated Attendant configuration.
The Default Mailbox provides routing for an Answer Table during periods when a schedule is not in effect. By default, for example, Answer Table 1 Schedule 1 is active Monday through Friday from 8:30 AM to 5:00 PM. The Default Mailbox for Answer Table 1 is active during all other times (i.e., evenings and weekends). Since Schedule 1 and the Default Mailbox both use Call Routing Mailbox 1, initially the routing is the same 24 hours a day, 7 days a week. See Customizing an Answer Table below for more.
For example, a Date Schedule set up for Christmas day will have priority over any other schedules in effect on December 25.
To set up daytime and evening/weekend answering (2 schedules):
To set up daytime, evening, and weekend answering (3 schedules):