Line Group Routing

Additional Feature Information
Line Group Routing

Using Line Group Routing

  • By default, pressing Intercom and dialing 911 or lifting the handset and dialing 911 will not call emergency services.

To place a call using Line Group Routing:

  1. Lift the handset and press INTERCOM.
  2. Dial 9.
    1. If you don’t hear dial tone, Line Group Routing is not enabled. See Line Groups instead.
    2. If you hear busy tone and your extension has Line Queuing, you can dial 2 to queue for a line to become free. If you hang up, the system converts the queue to a Line Callback.
  3. Dial your outside number.