Line Group Routing

Dial a single code to place a call over the first available line in a Line Group.
Programming for this Feature
Programming Line Group and Dial 9 Options
Programming Outside Line Type, Access, and Ringing
Programming Flexible Numbering Plan
User Operation
Line Group Routing

Description

With Line Group Routing enabled, an extension user can just press INTERCOM and dial 9 to place an outside call. Line Group Routing automatically selects the first available line in the extension’s programmed “dial 9” Line Group. This simplifies placing calls in systems that have a lot of lines for outgoing calls. Rather than press one of many line keys, the user just dials 9 instead.

Conditions and Defaults

Conditions


  • Systems using Line Groups or Line Group Routing should use the hybrid FCC registration number (i.e., the number that ends in MF-E). Look at the label on the bottom of your equipment cabinet for more information.
  • If you include a line in your “dial 9” group that is not physically connected, when a user dials 9 the system will:
    • Try the line up to 5 times.
    • Mark it as failed.
    • Automatically exclude it from the “dial 9” group.

Default Setting

DSX-80/160
  • Lines 1-12 ring on line keys 1-12 for extensions 300-315. All other extensions are lamp only for lines 1-12. Lines 13-64 do not appear on line keys.
  • All extensions have full access on all lines.
  • Line Group Routing (dial 9) is assigned to Line Group 90 (which contains lines 1-8). Dial 9 works by default. The outgoing line priority for the dial 9 group is as follows:
    • Order 1 for line 8
    • Order 2 for line 7
    • Order 3 for line 6
    • Order 4 for line 5
    • Order 5 for line 4
    • Order 6 for line 3
    • Order 7 for line 2
    • Order 8 for line 1
DSX-40
  • Keys 1-8 are line keys for lines 1-8.
  • All extensions have full access on all lines.
  • Lines 5-8 require the Expansion Board.
  • Line Group Routing (dial 9) is assigned to Line Group 90 (which contains lines 1-8). Dial 9 works by default. The outgoing line priority for the dial 9 group is as follows:
    • Order 1 for line 8
    • Order 2 for line 7
    • Order 3 for line 6
    • Order 4 for line 5
    • Order 5 for line 4
    • Order 6 for line 3
    • Order 7 for line 2
    • Order 8 for line 1

Other Related Features

Features


IntraMail Features


  • None.