The Call Distribution Report displays the information about call activity in the following methods:
Column Chart: Displays the hourly changes in call activity as a percent of the total calls for the period being viewed. You can view the report for a selected day or all days.
Report Data Grid: Displays the call activity percent values and call volume. The call volume is categorized as None (0 calls), Low (1-99 calls), Medium (100-499 calls), or High (500+ calls).