4202-04: Wait Between RNA Non-Pager Callout Attempts [Voice Mail: IntraMail: Config: Notification (4202): RNA Notification Interval]

Use this option to set how long IntraMail will wait, after it dials an unanswered non-pager callout destination, before retrying the callout number.

There are three types of unanswered non-pager callouts:

• If the callout rings the destination longer than the 4202-05: Wait for Answer Non-Pager Callout Attempts option.
• If the destination answers, says “Hello” (or the system detects answer supervision) and then hangs up without dialing 1 to log onto their mailbox. This typically happens if someone unfamiliar with notification answers the callout, or if the callout is picked up by an answering machine.
• If the destination answers and then hangs up without saying “Hello.” This typically happens if someone unfamiliar with the notification answers the callout (like the above example), or if the call is picked up by an answering machine with insufficient outgoing message volume.

Features Related to this Program

Telephone Features

• None

IntraMail Features

• Message Notification, Cascading

Program Options