The Automated Attendant can answer each individual line with a unique greeting and unique set of
dialing options. Callers to each company hear that company’s greeting
(Instruction Menu) and can dial options that may be only available to that specific company. You set
this up as follows:
- Assign a unique Line Schedule to each line that you want to have an individual
- For each Line Schedule, use the schedule entries to assign the Call Routing Mailboxes that will handle the call.
- For each of the assigned Call Routing Mailboxes, set up the dialing options (Dial Action
Table) and record an Instruction Menu.
If multiple companies or departments share an IntraMail, messaging and calling between the workers of
each company or department are not restricted.