Automatic Routing for Rotary Dial Callers

Automatically route Automated Attendant callers that don’t dial any digits to a specified option.
Programming for this Feature
Programming Automatic Routing for Rotary Dial Callers


If an Automated Attendant caller doesn’t dial any digits, IntraMail will automatically route them to a specified option (such as the operator or a mailbox). This lets rotary telephone users stay on the line to leave a message or have their call processed. Without Automatic Routing for Rotary Dial Callers, rotary callers would not be able to use the Automated Attendant.

Conditions and Defaults


  • None.

Default Setting

  • Callers that don’t dial go to extension 300.

Other Related Features


  • None.

IntraMail Features

  • Guest Mailbox
    • Consider routing rotary dial callers to a Guest Mailbox to collect messages.