Transfer

Additional Feature Information
Transfer

Using Transfer

To Transfer your call:

  1. Do not hang up.
  2. Press TRANSFER.
  3. Do one of the following.
    1. Dial your co-worker's extension.
    2. Press a Call Coverage or Hotline key. (Also see Hotline Automatic Transfer below.)
    3. Press a DSS key.
    4. Dial a Ring Group or UCD Group master number.
  4. Do one of the following.
    1. Announce the call to make a Screened Transfer, then hang up.
    2. Press the flashing line key to return to the call if your co-worker doesn't want it.
    3. Hang up to send the call through unscreened.
    4. Press V_MAIL to Transfer the call to your co-worker's mailbox.
  5. If unanswered, your call will recall to you. If you don't answer the recall, the call normally diverts to Key Ring.

To Transfer your call directly to a co-worker's mailbox:

  1. Do not hang up.
  2. Press TRANSFER.
  3. Press V-MAIL.
  4. Dial your co-worker's extension number.
  5. Hang up.

To Transfer your call using Hotline Automatic Transfer:

  1. Do not hang up.
  2. Press a Hotline key.
  3. Do one of the following.
    1. Announce the call to make a Screened Transfer, then hang up.
    2. Press the flashing line key to return to the call if your co-worker doesn't want it.
    3. Hang up to send the call through unscreened.
    4. Press V_MAIL to Transfer the call to your co-worker's mailbox.
  4. Hang up.
    1. If you don't have Hotline Automatic Transfer enabled for your extension, hanging up in this step disconnects the call.

To Transfer a call to your co-worker’s speakerphone using Handsfree Transfer:

  1. While on an outside call, do one of the following.
    1. Press TRANSFER and dial a co-worker's extension number.
    2. Press Hotline key for your co-worker.
  2. Listen for two beeps.
    1. If you hear ringing instead of two beeps, you cannot use Handsfree Transfer.
  3. Press FLASH to send the call directly to your co-worker’s speakerphone.
    1. You can optionally press TRANSFER to get Intercom dial tone and select another co-worker for the Transfer.