Hold
Additional Feature Information
Programming for this Feature
Using System Hold
To place a call on System Hold:
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Press HOLD.
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The line key winks (on) while on Hold, double-wink (on) while recalling.
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Line keys on Hold are green for your calls - red for your co-workers.
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If a call on Hold recalls, you see one of the following.
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If the extension that placed to call on Hold doesn’t have a name: Hold
Recall STA 301
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If the extension that placed the call on Hold has a programmed name: Hold Recall 301: Front Desk
To pick up an outside call on System Hold:
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Press the flashing line key.
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The line key lights solid (green).
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Talk to the caller.
To pick up an outside call on System Hold at a co-worker’s extension:
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Lift the handset and press INTERCOM.
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Dial *4.
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Dial the number of the line that is on Hold.
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For example, dial 01 for line 1.
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You must know the number of the line that is on Hold.
Using Exclusive Hold
To place a call on Exclusive Hold:
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Press HOLD twice.
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For you, the line key winks (on green) while on Hold, flashes slowly while
recalling.
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For your co-workers, the line key is on red while on Hold, flashes slowly (red)
while recalling.
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If a call on Hold recalls, you see one of the following.
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If the extension that placed to call on Hold doesn’t have a name: Hold
Recall STA 301
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If the extension that placed the call on Hold has a programmed name: Hold Recall 301: Front Desk
To pick up an outside call on Exclusive Hold:
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Press the flashing line key.
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The line key lights solid (green).
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Talk to the caller.
Using Intercom Hold
To place a call on Intercom Hold:
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Press HOLD.
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INTERCOM flashes with a double-wink (on green) while on Hold - slow
flash (green) while recalling.
To pick up an Intercom call from Hold:
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Lift the handset.
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If you are not connected to the Intercom call, press INTERCOM.