Group Ring

Additional Feature Information
Group Ring

Answering Ring Group Calls

To answer a call ringing your Ring Group:

  1. Do one of the following:
    1. If the call doesn’t appear on a line or loop key, lift handset.
    2. If the call appears on a line or loop key, press the flashing line or loop key.
  2. Speak with the caller.

To answer a call ringing another Ring Group (of which you are not a member):

  1. Lift handset and press INTERCOM.
  2. Dial ** and the Ring Group number (e.g., 601).
  3. Speak with the caller.

Placing and Transferring Ring Group Calls

To make an Intercom call to a Ring Group:

  1. Lift handset and press INTERCOM.
  2. Dial the Ring Group number (e.g., 601).
  3. Wait for your co-worker to answer.
    1. If all Ring Group members are busy, your call will continue to ring until a group member becomes free.

To Transfer your call to a Ring Group:

  1. Press INTERCOM.
  2. Dial the Ring Group number (e.g., 601).
  3. Do one of the following:
    1. To screen (announce) the Transfer: Wait for a Ring Group member to answer then press TRANSFER.
    2. To have the call go through unscreened (unannounced): Press TRANSFER. If your Transfer is unanswered, the call will return to you.
    3. To return to the call before a Ring Group member picks it up: Press the flashing line key.