Central Office Calls, Placing

Additional Feature Information
Central Office Calls, Placing

Using Line Keys

To place an outside call over a speciļ¬c line using a line key:

  1. Lift handset.
  2. Press line key.
    1. You hear dial tone on the line you select and the line key lights green.
    2. You can also use Loop Keys for placing outside calls.
  3. Dial outside number.
    1. If the number doesn't dial out within 6 seconds, your system probably has Store and Forward enabled. Just dial # to have the call go through.

Using Line Dial-up or Direct Line Access

To place an outside call using Line Dial-up or Direct Line Access:

  1. Lift handset.
  2. Press INTERCOM.
  3. Do one of the following:
    1. For Line Dial-up, dial #9 followed by the line number (e.g., 01 for line 1). If you hear busy tone, you may be able to dial 2 to queue for the busy line.
    2. For Direct Line Access, dial 1 plus the line number (e.g., 01 for line 1). If you hear busy tone, you may be able to dial 2 to queue for the busy line.
  4. Dial outside number.
    1. If the number doesn't dial out within 6 seconds, your system probably has Store and Forward enabled. Just dial # to have the call go through.

Placing Outside Calls Using Line Groups

To place an outside call over a Line Group:

  1. By default, pressing Intercom and dialing 911 or lifting the handset and dialing 911 will not call emergency services.
  2. Lift handset.
  3. Press INTERCOM.
  4. Dial Line Group code 9 or 90-98.
    1. By default, your system uses 9 for single-digit access to line group 90. Dialing 90-98 is not enabled. If you hear dial tone as soon as you dial 9, your system has Line Group Routing enabled.
  5. Dial outside number.
    1. If the number doesn't dial out within 6 seconds, your system probably has Store and Forward enabled. Just dial # to have the call go through.