System Alarms

The System Alarms content control displays system error/warning messages and informational alarms in a list. By default, the most recent data appears at the top. When clicking on each of the data entries, additional information is displayed outlining any steps that need to be taken to resolve the error or warning.

You may create custom alarm filters and add them to the My diagnostics tab for quick troubleshooting purposes.

In addition to the list in the System Alarms content control, a summary table is provided with the total number of errors, warnings, and informational warnings in the System Monitoring section.

To view the System Alarms content control:

In the navigation area, select System status – System Alarms.

The following list shows the column descriptions of the System Alarms content control:

• ID The alarm ID that is displayed on displays on Message Print, LCD, etc.

• Generated The date and time the action that caused the error or warning occurred.

• Generated by The software application that generated the alarm.

• Severity The type of information being displayed. The values are Error, Warning, and Info. The severity is also represented by an icon with different colors for each type.

• Message The short description of the error or warning.

• Cleared The date and time the alarm was cleared.

• Cleared by

  The source that cleared the alarm. The possible values are:

  • User: The user cleared the alarm manually either from an admin phone or the LCD display on the node.

  • Reboot: The alarm was cleared because the system rebooted.

  • System: The system cleared the alarm because the condition corrected itself.

To filter the messages by severity:

Select the entries that you want to list. The available options are Critical, Major, Minor, Warning, and Other.

To show active alarms only:

Select the Show active alarms only check box.

To refresh log files:

1. In the navigation area, select System status – System Alarms.

2. Click (Tools), and then select Refresh log files now.

To delete system alarms:

Do one of the following:

o      Right-click the alarm(s) that you want to delete, and then select Delete selected system alarms.

o      Select the alarm(s) that you want to delete, and then Click (Tools), and then select Delete selected system alarms.

To see alarm details:

Do one of the following:

o      Double-click the alarm that you want to see.

o      Right-click the alarm that you want to see, and then select View alarm details.

To view the System Alarms Help:

See Viewing System Alarms Help.

Related Topics:

System Status Tab