Error Messages

• “Scheduled backups requires a valid connection.”

  Possible Cause: Neither the onsite nor offsite connection programming is valid on the Connection tab.

  Corrective Action: None. As designed.

• “To schedule backups for this 5000 CP, you must install a x.x.x.x version of DB Programming.”

  Possible Cause: No DB Programming version is compatible with the last detected system version installed.

  Corrective Action: If the system version is no longer x.x.x.x, you must connect to the 5000 CP at least once before backups can be scheduled.

• “The system version last detected for the 5000 CP does not support Scheduled Backups. If you have recently upgraded the 5000 CP, you must connect to DB Programming with the new version at least once before backups can be scheduled.”

  Possible Cause: The version last detected for DB Programming on the system does not support backups (pre-3.0).

  Corrective Action: None. As designed. If you have recently upgraded the 5000 CP, connect to the 5000 CP.

• “You must connect to DB Programming on the 5000 CP at least once before backups can be scheduled.”

  Possible Cause: The version of the system is unknown.

  Corrective Action: Connect to DB Programming on the 5000 CP.

• “Scheduled backups is not supported for remote configuration connections.”

  Possible Cause: The onsite connection is not programmed and the offsite connection is remote configuration.

  Corrective Action: None. As designed.

• “Unable to schedule backups: reason. If this problem persists, contact Technical Support.”

  Possible Cause: As described in “reason.”

  Corrective Action: Resolve the problem if possible. If this problem persists, contact Technical Support.

• “You have made changes that are not yet saved. Are you sure you want to close this dialog without saving changes?”

  Possible Cause: Some changes have not been saved.

  Corrective Action: None. Click Yes to continue (cancelling all unsaved changes) or No to return to the Scheduled Backups dialog box.

• “You have changed the Scheduled Backups configuration but have not scheduled a test. Would you like to schedule a test of the Scheduled Backup configuration?”

  Possible Cause: You have not scheduled a Scheduled Backup configuration test.You have not scheduled a Scheduled Backup configuration test.

  Corrective Action: Go to the Test tab and schedule a test.

• “You have changed the Scheduled Backups configuration but have not scheduled a test. Would you like to schedule a test of the Scheduled Backup configuration?”

  Possible Cause: You have not scheduled a Scheduled Backup configuration test.

  Corrective Action: Go to the Test tab and schedule a test.

• “The Save system database to folder is not unique. You must enter a folder that is different from that assigned to any other session.”

  Possible Cause: Two sessions have the same folder path name.

  Corrective Action: Change one of the sessions with a different folder path name.

• “You must enter a Save system database to folder.”

  Possible Cause: The Save system database to folder box is blank.

  Corrective Action: Type the folder name.

• “The Save system database to folder is invalid.”

  Possible Cause: The folder name is invalid.

  Corrective Action: Type the valid folder name.

• “There might not be enough space on the chosen drive to hold the system database file. Please free up at least 50 MB or choose a different drive for the Save system database to folder.”

  Possible Cause: The folder specified is on a drive that has less than 50 MB available.

  Corrective Action: Select a different drive.

• “To save voice data, you must enter a Path.”

  Possible Cause: The Path box is blank.

  Corrective Action: Type the valid path in the Path box.

• “The voice data Path is invalid.”

  Possible Cause: The Path holds an invalid folder name.

  Corrective Action: Type the valid folder name in the Path box.

• “You must enter at least one Recipient.”

  Possible Cause: The Recipient(s) box is blank.

  Corrective Action: Type one or more recipients. Or, disable E-mail Notification.

• “You must enter a Server/Port Number.”

  Possible Cause: The Server or Port Number box is blank.

  Corrective Action: Type the server or port number. Or, disable E-mail Notification.

• “You have changed Notification parameters, but you have not sent a test message. Click OK to continue, or Cancel to remain on the Notification tab and send a test message”

  Possible Cause: You have not sent a test message to verify that the Notification programming is valid.

  Corrective Action: Click Send Test Message to test the changes.

• “Unable to send e-mail: reason.”

  Possible Cause: There is a problem sending the message.

  Corrective Action: Address the problem before Notification can work properly.

Possible Cause: The Recipient(s) box is blank.

Corrective Action: Type one or more recipients. Or, disable E-mail Notification.

Possible Cause: The Username box is blank.

Corrective Action: Type the valid user name in the Username box.

Possible Cause: A month not selected.

Corrective Action: Select at least one month.