Automated Attendant callers can use various IntraMail features and then return to the Automated
Attendant for additional dialing options. This lets the caller dial other extensions, leave messages
for co-workers, or use other Automated Attendant features. The features below describe several ways
to return to the Automated Attendant.
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Automated Attendant Transfer
- An extension user can transfer their outside call to the Automated Attendant so the
outside caller can use the Automated Attendant dialing options.
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Next Call Routing Mailbox
- The Next Call Routing Mailbox provides callers with additional dialing options after
they leave a message in a mailbox (depending on the setting of the Dialing
Option).