Programming Line Queuing / Line Callback

Additional Feature Information
Line Queuing / Line Callback

Setting Up Line Queuing and Line Callback

Set the options for queuing and priority.

  1. 1411-01: Camp-On to Busy Lines [System: Class of Service: Lines: Lines (1411): Camp-On Busy Station]
    Enabling this option allows an extension to queue for a busy line.
    This option does not restrict Line Callback.
    Option Description
    No (0) Disabled. [Default] for COS 2-15.
    Yes (1) Enabled. [Default] for COS 1.
  2. 1411-02: Line Queue Priority [System: Class of Service: Lines: Lines (1411): Line Queuing Priority]
    Enable this option if the extension should have Line Queuing Priority.
    Option Description
    No (0) [Default] Disabled.
    Yes (1) Enabled.
  3. 2102-01: Class of Service [Stations: Config: Setup: Access (2102): Class of Service]
    Assign Class of Service to extensions.
    Option Description


    Class of Service level 1-15.
    [Default] for extension 300 = 1.
    [Default] for all other extensions = 2.