Line Queuing / Line Callback

Additional Feature Information
Line Queuing / Line Callback

Using Line Queuing and Line Callback

To queue or leave a callback for a busy line:

  1. Do one of the following.
    1. Press the line key for the busy line.
    2. Press INTERCOM and dial the Direct Line Access code (e.g., 101 for line 1).
  2. Dial 2 and do one of the following.
    1. Wait on the line without hanging up for Line Queuing.
    2. Hang up for Line Callback.
  3. When the line becomes free, do one of the following.
    1. For Line Queuing, listen for outside dial tone and then place your call again.
    2. For Line Callback, you hear the Line Callback ring. If you answer the ring: Listen for outside dial tone and then place your call again.