We’ve been saying the Zultys MX telephone system is pretty cool for some time. The good folks at ‘Internet Telephony’ magazine agree – they recently awarded Zultys with the 2014 ‘Unified Communications Product of the Year’ for the MXvirtual product.
Rich Tehrani, CEO of TMC, is quoted as saying:
“I am excited to proclaim Zultys as a 2014 recipient of TMC’s Unified Communications Product of the Year Award for their innovative product, MXvirtual. Our judges were very impressed with the ingenuity and excellence displayed by Zultys in their groundbreaking work on MXvirtual.”
Which tells you nothing about why the award was given, but definitely makes this a legit post, since I used a quote from someone else. Mind you I lifted that quote entirely from the Zultys press release.
I would hazard a guess that the MXvirtual was chosen for the award because it is the only telephony platform that has an identical user and administration experience no matter how you deploy it. Whether you rent the phone system hosted in a Zultys-managed environment in a traditional cloud telephony model, install the phone system in a data center or your server cluster, or use a Zultys-branded server installed in your office, nothing changes on the feature and functionality side of things. In a completely unique-to-Zultys configuration, you can even have these different configurations networked together, so your hosted phones can failover to a local server.
Other advantages of the MXvirtual platform include SIP-at-the-core architecture that is unlike the competition, where it is SIP at the product edge, usually involving a conversion somewhere. Customers should care about this because conversion means latency, and latency – lag in sending data – is the enemy of a pleasant-sounding telephone call. There are few things more frustrating than a phone call where it feels like you are slowly shouting into a well, hearing your own echo.
Being built using SIP from the ground up also means we can deliver on the promise of a shared standard. Pick the phones you like, from any manufacturer that supports SIP. Connect to a SIP service provider and make your phone calls over the internet, instead of using gateways and carrier edge devices to use old T1 and PRI technology on a 21st century phone network. It means the most choices for deploying phones, which are the most expensive part of the installation, and the best user experience and audio.